1. Confidence. Efficient communicators look coworkers in the eye when speaking and demonstrate positive body language. They make clear conversation and are sure of the point they are trying to make, which allows the exchange to be direct and minimizes the possibility of misinterpretation.
2. Attentiveness. A manager who communicates well understands the important role that listening plays in effective discourse. A person who dominates a conversation and leaves no room for input from others is missing a crucial opportunity to discuss ideas and gain a fresh perspective.
3. Humility. Discussions in the workplace can be fraught with tension caused by stress, deadlines, and expectations. An excellent communicator knows how to disarm the colleagues he or she speaks to in order to foster communication that is based on understanding and respect. Excellent communicators are full of humility and don’t flaunt professional power or advanced knowledge over others, which makes them seem more trustworthy.